Shipping Policy
Shipping Policy
Free Shipping
We offer free shipping on all orders. No minimum order value required.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with your order details once your purchase is complete.
Please note that orders are not processed on weekends or public holidays.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Australia | 7–15 business days |
| New Zealand | 10–20 business days |
| United Kingdom | 10–20 business days |
| United States & Canada | 10–20 business days |
| Europe | 10–25 business days |
| Other countries | 10–25 business days |
Delivery times are estimates and may vary due to customs processing, carrier delays, or peak periods such as holidays.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this number to monitor your delivery through our tracking page or the carrier's website.
Tracking information may take 2–5 business days to update after dispatch.
Customs & Import Duties
For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not covered by Voyagie.
Delays
While we always aim to deliver within the estimated timeframe, occasional delays may occur due to factors outside our control, including customs clearance and carrier disruptions. If your order has not arrived within 30 days, please contact us at hello@thevoyagie.com.
Contact Us
For any questions about your order or delivery, please reach out to our support team:
📧 hello@thevoyagie.com 📞 +61 433 467 358